Raymon Lacy
← Selected work

HubSpot / Partner education & lifecycle

Make the time between
sessions count.

A six-session Growth Series connected partner education with practice, follow-up and progression.

Role: Senior Growth Marketing Manager, Provider PartnershipsOct 2021–Jan 2023

Reported program results

61%more registrations
53%more attendance
36%activation-rate improvement

The partner problem

Standalone webinars had limited follow-through, and one-to-one coaching could not serve every provider. Partners needed a practical way to build skills and use them.

Learning as a sequence

I designed the six-session Growth Series to connect sessions with a calendar-first flow, office hours, workbooks and follow-up. Each session gave partners something useful to do before the next one.

The important choice was to treat the time between sessions as part of the program. A workbook or a conversation could help the lesson become something a partner could use.

A registration opens a learning sequence.

I personally built the registration-triggered HubSpot workflow. Its 26-email nurture was designed to support participation and practice, with a route to an account-rep conversation when a partner felt ready to upgrade.

Portfolio reconstructionHistorical program · Built in HubSpot
Entry trigger

A partner registers.

Registration enters the partner into the HubSpot workflow.

26-email nurtureSequence length · Designed to support
Apply

Workbook completion

Put the lesson into practice.

Participate

Community involvement

Learn with peers and get support.

Return

Episode attendance

Continue through the Growth Series.

When the partner feels ready

An upgrade conversation with the account rep.

The learning sequence also provided a route to a meeting.

Reconstruction of the workflow I built, not an original platform screenshot. It summarizes the registration trigger, nurture purpose and account-rep route; original email copy, timing and branching rules are not reproduced. The program results do not isolate this workflow’s effect.

Design and production

I designed the program and personally delivered email and landing-page copy, workbook structure, episode materials, production and community follow-up.

Partner team contribution

The partner team contributed coaching and program delivery.

Results and limits

The program saw 61% more registrations, 53% more attendance and a 36% improvement in activation rate.

Reported program-level results. Registration and attendance figures are count comparisons; 36% describes an improvement in activation rate, not percentage points. The comparison window and baseline are not supplied.

Case summary

Open the HubSpot case PDF ↗
Next: Productboard →Get in touch